FAQ

Can I add any type of animal? Yes indeed, I’m up for a challenge. Even amphibious creatures, I will attempt.

Can I return my Portrait if I am not happy with it?
Of course this can happen. You will need to pay for the return postage, once I receive the item, I will then give you a refund (excluding postage). The condition is, I am able to use the image of your pets on my Instagram and website.

Am I able to add more pets? Yes, you can…you can add up to 5 pets, Upload your pets at checkout or ask me anything via Instagram or email. poochparadiseportraits@gmail.com

Can I add my cat, bird or guinea pig instead of a pooch? I don’t discriminate here. Just upload a clear photo of your pet in the shop when you purchase your pet portrait.

Can I return my Portrait if I am not happy with it? Of course this can happen. You will need to pay for the return postage, once I receive the item, I will then give you a refund (excluding postage). The condition is, I am able to use the image of your pets on my Instagram and website.

Shipping & Returns 

Shipping is included in the price the for Australian residence.

INTERNATIONAL Customer’s PM me on Instagram or fill in the contact form for International rate if purchasing a framed print, Shipping may vary depending where you live. I will work out the cost of your location and get back to you. Digital is Free and print is post included.

Returns Returns can be made at anytime, just let me know by email poochparadiseportraits@gmail.com I will cover the cost though I will be able to use your image on my insta site.